Processing of returns
You want to return an article? No problem.
You can register the return in your customer account or send us an e-mail to: firstname.lastname@example.org
Log in to customer account:
- Login to your customer account
- Open your order
- Click the "Return item" button
- Select the article and click on "save"
- The registration has been completed
- You will shortly receive the returns documents by e-mail.
Returns from abroad
Returns from abroad are subject to a charge and must therefore be paid for.