Service

Service

BIKEBOX GmbH
Stuttgarter Str. 72
78628 Rottweil-Neufra
info@bikebox-shop.de
Contact
Roadplan
Tel.: +49 (0) 741 / 206 770 - 00
Phone Service
Mo - Fr: 8am - 7pm
Sa: 9am - 2pm
Retail Store Opening Times
Mo - Fr: 9am - 6pm
Sa: 9am - 1pm

Store opened again.
Scheduled shipping!

VAT Refund

VAT refund for export to foreign countries

We will be happy to refund the German VAT back to your account after exporting to a third country.

Please note:

  • Please return the original invoice stamped by customs in the original.
  • The return shipment must be made within a period of 3 months after receipt of payment, otherwise fees will be charged.
  • The VAT will be refunded to the account of the incoming payment. (Paypal, credit card, bank account)

Refund fees:

  • Free of charge if the invoice is returned within 3 months after receipt of payment.
  • If the invoice is returned later than 3 months after receipt of payment: 9 €.

The fees will be deducted from the VAT refund.