Contact


BIKEBOX GmbH
Stuttgarter Str. 72
78628 Rottweil-Neufra
Germany info@bikebox-shop.de Contact form

Phone: +49 741 20677000
Phone service
Mon-Fri: 8 a.m. - 7 p.m.
Sat: 9 a.m. - 2 p.m.

Shop opening hours:
Monday - Friday
08:00 - 18:00
Saturday
09:00 - 13:00

Further information upon request

VAT Refund

VAT refund for export to foreign countries

We will be happy to refund the German VAT back to your account after exporting to a third country.

Please note:

  • Please return the original invoice stamped by customs in the original.
  • The return shipment must be made within a period of 3 months after receipt of payment, otherwise fees will be charged.
  • The VAT will be refunded to the account of the incoming payment. (Paypal, credit card, bank account)

Refund fees:

  • Free of charge if the invoice is returned within 3 months after receipt of payment.
  • If the invoice is returned later than 3 months after receipt of payment: 9 €.

The fees will be deducted from the VAT refund.

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