Rücksendungen aus dem Ausland

Wenn Du einen Artikel aus dem Ausland zurücksenden willst, schreibe uns bitte eine E-Mail an retoure@bikebox-shop.de mit folgenden Angaben:

Auftrags-ID
Artikel welche Du zurücksenden möchtest
Grund der Rücksendung

Sende im Anschluss deine Retoure an folgende Adresse:
Retoure
BIKEBOX GmbH
Stuttgarter Str. 72C
78628 Rottweil-Neufra

Wie erhalte ich eine andere Größe?

Hat ein Artikel nicht gepasst?

Wir können Artikel nicht automatisch austauschen, deshalb ist ein direkter Umtausch leider nicht möglich.
Bitte schaue im Onlineshop, ob der Artikel in der passenden Größe oder Farbe noch verfügbar ist und bestelle ihn einfach noch einmal.
Schicke deine erste Bestellung bitte einfach zurück. Wir erstatten dir den Kaufbetrag nach Erhalt deiner Rücksendung. Die Bearbeitung dauert in der Regel 14 Tage, dann ist dein Geld wieder auf deinem Konto.

Sind Retouren aus dem Ausland kostenpflichtig?

Ja. Die Rücksendekosten aus dem Ausland sind vom Käufer zu tragen.

Du hast das Recht, binnen 30 Tagen ohne Angabe von Gründen deine Bestellung zu widerrufen. Mehr dazu in unserem Widerrufsrecht.

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